Krasuljak Flower Shop Last updated: July 2026
Krasuljak Flower Shop (“we,” “us,” or “our”) operates the website krasuljak.rs (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site or place an order with us.
By using our Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information:
Personal information you provide to us, such as your name, email address, phone number, delivery address, and payment details when you place an order, contact us, or subscribe to our newsletter.
Automatically collected information, such as your IP address, browser type, device information, and browsing behavior on our Site, collected through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
Process and deliver your orders, communicate with you about your orders, inquiries, or customer support requests, send promotional emails or offers (only if you have opted in), improve our Site, products, and services, and comply with legal obligations.
3. Cookies
Our Site uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control or disable cookies through your browser settings, though this may affect the functionality of the Site. For more details, please see our Cookie Policy.
4. Sharing Your Information
We do not sell your personal information. We may share your information with:
Delivery and courier partners, to fulfill your orders. Payment processors, to securely handle transactions. Service providers who help us operate our Site (e.g., hosting, analytics). Authorities, if required by law or to protect our legal rights.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law.
7. Your Rights
Depending on applicable law, you may have the right to:
Access the personal information we hold about you. Request correction or deletion of your data. Withdraw consent for marketing communications at any time. Object to or restrict certain processing of your data.
To exercise any of these rights, please contact us using the details below.
8. Children’s Privacy
Our Site is not intended for children under the age of 16, and we do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Krasuljak Flower Shop Braće Ribnikar 50, Novi Sad, Serbia
Email: [email protected]
Phone: 064/335-4898
021/302-7933